RETURN & REFUND POLICY

If you are not satisfied with your purchase, please call 516-889-1500 for a Return Material Authorization (RMA) request within 30 business days of the receipt of the product. No returns will be accepted without an assigned RMA number. The product must be returned to us within 10 business days of the issuance of the RMA. All products must be packed in the original packaging. Customer is responsible for all return shipping costs. All returned merchandise must be in an unworn and undamaged condition.

Ship your return to:

Your Pampered Feet ^TM

C/O RMA ( Insert your RMA # Here)

16 McCarthy Rd

Island Park, New York 11558 

  Ph: 516-889-1500

  E-Mail:shoestuff@Juno.com                        

• NOTE: We recommend that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to us or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.

DEFECTIVE ITEMS

If you discover what you believe is a product defect for any Your pampered Feet product, please contact us at 516-889-1500. Such a defect, if any, is covered under the terms of your product's warranty. Please refer to the warranty information and other supporting documentation that came with your product.

PROOF OF PURCHASE

We will send you a confirmation of your order via email if you have included a valid email address with your order.

OTHER TERMS AND CONDITIONS

• Your Pampered Feet WebStore is not responsible for typographic errors.
• Your Pampered Feet WebStore reserves the right to change the terms and conditions of sale at the MephistoWebstore at any time.
• All sales at the Your Pampered Feet WebStore are governed by New York law, without giving effect to its conflict of law provisions.
• No Your Pampered Feet WebStore employee or agent has the authority to vary any of the Your Pampered FeetWebStore Store's policies or the terms and conditions governing any sale.

FREE GROUND SHIPPING AND HANDLING

with any order of $100 or more.

Typically 2 - 6 business days. (For orders under $100 ground shipping is $8.95)

2nd DAY shipping and handling is available upon request ( at additional cost)

OVERNIGHT shipping and handling is available upon request ( at additional cost)

Please Note: Most orders will ship via FedEx. or UPS

Please Note:

WE ARE UNABLE TO SHIP OUTSIDE OF THE UNITED STATES. ORDERS TO ALASKA AND HAWAII WILL BE CHARGED AN ADDITIONAL SHIPPING FEE OF $18.00 AND SHIPPED SECOND DAY.

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